SHIPPING & RETURNS

You can expect your order to arrive within 3 weeks of the purchase date. Rush orders are possible; please contact us with inquiries.  

 

If you need your order to arrive by a specific date, please leave that date in the message box during checkout so that we can guarantee it will arrive in time for your event.

Most items are shipped USPS Priority Mail, and occasionally items are shipped via FedEx or DHL. Expected shipping time is 3 business days. These shipping times are estimates, and are not guaranteed. If you need to guarantee your order will arrive by a certain date please contact us and we're happy to help arrange that!

Our signs are skillfully packaged, but in the rare instance that your sign arrives damaged please contact us within 24 hours of delivery with a photo and description. We understand that damaged goods are no fun

If you have any questions about our home and party decor items, please contact us so that you will be satisfied with your purchase before you order. (And we are certain you will be!) Each LED neon sign comes with a one year warranty on all electrical components. Due to the custom made nature of our products we are not accepting returns at this time, but please don't hesitate to contact us if you have any issues.

 

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